Discover why so many homeowners trust us with their restoration needs. Read our clients’ stories and see how we’ve helped them restore their homes and peace of mind.
Hear From Our Satisfied Clients
At Independent Restoration Professionals, we take great pride in our work and strive to exceed our clients’ expectations. Don’t just take our word for it—hear from those who have experienced our exceptional service firsthand. Our testimonials showcase the dedication, professionalism, and quality that we bring to every project.
Tami Chapman
04:31 11 Oct 24
Found water leaking from my garage floor and shared wall to the kitchen. Called IRP as trusted this resource as I had hired them previously for a small mold remediation job. I was happy with their work.I called and spoke to Jose, the Mitigation Dept. Manager, and he came right away to assess where the water was leaking from.The mitigation team, immediately followed: Daniel, Eddie and Jered. It was a hot water pipe the under the kitchen slab. The team got to work setting up the equipment and removing doors, tile flooring, cabinets, counters to run the blowers to dry. The team was very organized, worked in unison to get the job done. They were extremely professional, respectful, and compassionate, if there was a rating system of 10, I would give them a 10.This part 1 of my post. Part 2 will follow soon!
Adam Ziegelman
00:41 10 Oct 24
Their professionalism, dedication, and integrity are clear in everything they do. If you're looking for a reliable, hardworking, and trustworthy remediations and restoration team, I have no doubt that they will go above and beyond to take care of you. When I do need restoration services again, they'll be the first ones I call!
Nicola Sundeen
18:49 30 Sep 24
Mike, Jose and Eddy and the IRP team absolutely exceeded all expectations. They were so knowledgeable, thoughtful, professional and considerate throughout every step of the process. I was so impressed with how thorough and efficient the team operated and how well they communicated with me throughout the project. I can’t thank them enough for how helpful they were and for remedying a stressful situation.
Michelle Seda
17:55 08 Aug 24
From the moment Jose and his mitigation team arrived at our home, they demonstrated an incredible level of patience and professionalism. The entire team provided an exceptional standard of customer service. Communication was clear and consistent throughout the entire process. We highly recommend them to anyone in need of water mitigation services. Thank you for your excellent work!
Ian Frisch
20:46 15 Jul 24
Mike and Tina are awesome! They truly care about their customers and employees. If you need restoration services in san Diego, I would strongly suggest giving them a call. Flood restoration can be soo stressful but these guys help keep things smooth. Thank you!
Britt T
20:33 28 Jun 24
From start to finish I've been so impressed by the entire company. We had a washer leak from the 3rd floor and needed water remediation and restoration. Not ever having gone through something like this, I got 3 quotes and IRP was the most affordable and thorough. I could tell just by speaking to Jose that he was more professional and ethical than the 2 other companies. Jose has been great at communication, all the workers were friendly and efficient, and the work was done so quickly and properly. Grant helped with the restoration and I feel so relieved that its done correctly. I would definitely recommend this company.
Janette
01:57 02 May 24
IRP restoration helped me get thru a stressful flooding from a neighbors unit. Anna Schmidt immediately guided me thru the process and was professional and compassionate for what I was going thru. She checked in on my satisfaction and always made herself available to questions I might have . In fact every person that works for this company was great from start to finish. THANK YOU IRP TO HAVING A GREAT CREW , & for putting my condo back together …. Janette
Kurt Markowski
20:05 26 Apr 24
We have used IRP on two recent projects and couldn’t recommend them more. They are super responsive, professional and fair. Thank you for making a not great situation as tolerable as possible.
K P
19:33 26 Apr 24
Really impressed with the IRP team! They took the time to help me out on a complex issue. Very knowledgeable and professional
Anna Schmidt
22:48 22 Jan 24
Amazing, honest and ethical company that truly listens to your needs and can walk you through every step with open communication.
Barbara Wooten
23:59 06 Dec 23
Highly recommend IRP Mitigation ...they are efficient and work quickly !
Stephanie Gray
00:01 31 Aug 23
Jose, Daniel and Eddie were great to work with. Professional, quick, responsive. Highly recommend!
Brian Chavarin
17:33 27 Jul 23
I've had the pleasure of working with IRP on various projects. Jose and his team have always been knowledgeable, timely, and professional. I highly recommend using IRP on your next restoration/repairs/remodel project!
Yolanda Kondan
03:10 15 Jul 23
Great service. Found them to be very efficient and professional. Completely recommend them.
Jimmie Howard
16:18 23 May 23
This company is outstanding they do great work. Customer service is amazing I will always use them for any water damage or restoration project I have.
Madeline Aragon
19:02 19 May 23
We had not just one, but TWO slab leaks just recently to our small condo! Unfortunately, we have had other slab leaks in just a short amount of time! Fortunately, we contacted IRP for a second opinion as we were very unsatisfied with the work that the first contractor was doing. IRP's staff (specifically Jose, Grant, and Mike) has been instrumental in answering all of our questions. IRP's assessment and estimate was prompt, professional and reasonable. IRP will be able to take you from A to Z- from start to finish! If you are ever in need of any kind of mitigation or restoration work in your home, IRP is the only company that you will ever need to call! You won't regret it!
Lori Larocque
04:59 17 May 23
IRP did an outstanding job both in remediation and reconstruction in our master bathroom. We were so pleased with their professional work ethic and craftsmanship. Thank you, Mike, Evan, Brent, Derek, Grant and the entire team. We were very pleased with all your work.
Gena Brincho
04:25 04 May 23
Jose and his team at IRP were terrific. We had no idea who to call to take care of a huge mold problem resulting from a leaky roof in a bedroom. Jose responded to my request for an estimate immediately and came to my house the next day. He was able to determine the extent of the mold/water damage and gave us a clear explanation of the process to remove the mold. Jose was always friendly, professional, and ready to answer our questions. We were very pleased with the work done in the bedroom and with IRP's work ethic. They showed up exactly when they said they would and did a thorough job. I highly recommend IRP's services.
Gigi Aka Marcia (Gigi)
18:55 15 Feb 23
Jose is doing a great job keeping me informed about steps to repair my flood problem.
A.J. Pappas
02:52 27 Dec 22
This company was very seriously professional, well mannered, knew that work, and what had to be done, were safe, a good cleanup, procedure, and thorough! I would highly recommend them, and use them again
L HF
23:19 08 Dec 22
This company has been wonderful, the day I called them Jose came over and was very clear on the procedure and price and got started right away. I’ve been very happy with their work and will definitely recommend them and use them again!
M
20:14 21 Oct 22
I was in an urgent need to get a company to give me an estimate on my property due to water damage from an upstairs unit. Confused and not knowing where to start since my Insurance was not being responsive I began googling. I reached out to a local business who recommended me to this company. The owner answered my call and assured me they would be able to take it from there. On the same day he had his company come out and provide me with an estimate. Something the insurance company couldn't do in 3 weeks. I am so impressed with their professionalism and urgency. Their estimate was by far the best. If you find yourself in the same situation I was in don't hesitate to call.
Alanna Sewalt
20:35 01 Sep 22
I had a great experience with IRP! Jose was so kind and patient with my situation. He calmed me down and walked me through every step of the process. He was always very responsive and on time. His technicians were efficient and timely and worked well around my work from home meeting schedule. Thanks IRP! I would recommend them to anyone 10/10.
Sian Ebbett
22:46 29 Aug 22
IRP were truly a great company to work with. We had a leak under the kitchen sink and the plumbers who were fixing it recommended IRP to help with the drying out / repair process. José was awesome - he came out straight away, and was friendly, courteous and knowledgeable. He was up front about the options and the pricing, and proposed a step by step approach. He came out several times to monitor the situation as we went along. He and the team were careful to protect the floors etc as they set up the equipment, and cleaned up after themselves. Overall a really positive interaction and I would 100% recommend the IRP team!
GREG Distefano
22:42 14 Jun 22
These guys rock I've been using them for years!Other job well done!
Stephanie Ferrer
22:03 23 May 22
So happy that I received a referral for IRP. Mike and his team are top notch professionals. They are knowledgeable, hard working, courteous and respectful and go above and beyond to provide the best customer service. Thank you Mike, Jose, Daniel and Pancho for your excellent service, diligence in preventing further damage to my home, and always considering the safety of my family. I completely trust that my restoration is going to be fantastic. You guys are the best and I will highly recommend you to all my friends and family!
J Dougan
02:00 13 May 22
Mike and the team at IRP exceeded all expectations when mitigating extensive water damage to our home. The crew was very professional explaining the entire process and Mike was instrumental in negotiating a fair settlement with our insurance company.
Reel Sports Cheez
19:56 13 Apr 22
Jose Reyes and his team at IRP were very professional to my elderly mother during her water damage. Jose took the time to make sure my mother and myself were kept in the loop of communications from start to finish. It was not a big job. But it was handled with care and top notch professionalism. Thank You Jose and IRP Hopefully we will never need your services again. If we do..Jose & IRP will be who we call.
Lorenzo Flores
23:11 01 Apr 22
It has been a pleasure working with Jose and his team at IRP. You can see the professionalism from the techs like Daniel to the estimator, Brad. I would recommend them to anybody needing water restoration and reconstruction or any other services they provide!
Adrian Salazar
22:38 01 Apr 22
Jose Reyes and team were phenomenal, professional and courteous. I would recommend anyone needing mitigation services or any of there other services to reach out to them, it’s hard to find honest companies nowadays and they’re definitely one of them. Thank you again!
Nate
05:06 30 Mar 22
Jose was very professional I would recommend them again and refer to them if any water damage. Well done thank you guys I’m very happy
Sacha Fontaine
23:08 26 Jan 22
We had an electrical fire and the first company was slow and then accidentally flooded our first floor. I switched to IRP and in 4 days they did more than the other company did in a month.Also, they were all knowledgeable and professional! Pancho, Jose and their entire team were great. I highly recommend them.
Dan Volpe
06:57 30 Apr 21
IRP came at the recommendation of my plumbers and did excellent work taking out and restoring both of my tiled bathroom floors that sustained water damage. I also had them do a little extra work in the bathrooms while they were here.It was really great working with everyone at IRP throughout the whole process. Thanks to David and crew on demo and dryout, and thanks to Grant, Brent, and crew on the reconstruction.I'd also like call out Derek who did most of the work putting in the new flooring. Great guy and really knows what he's doing. The new floors look way better than what was there before.Highly recommended, thanks!
Lee Ann Pusateri
19:48 12 Jan 21
I had a major pipe burst on the night of December 23rd. IRP was there within an hour, even considering the late hour. Dave, Angel and Jose had the water pumped out, dehumidifiers set up, and the area sealed off so we could enjoy Christmas. The restoration team was equally amazing, with Derek, Sergio and Norberto performing amazing work restoring the walls to a condition better than original! I would definitely recommend this business for plumbing and restoration.
Jenny
23:24 09 Nov 20
IRP to the rescue. Our Dishwasher leaked and IRP came out within an hour of my call. Jose and Colton were courteous, professional, and answered all my questions (and I had a lot of them). Thank you IRP!
irene kane
19:10 21 Oct 20
Jose and Colton were great during the kitchen demo and cleanup... thanks guys
Zac Davey
23:32 30 Sep 20
The quality and attention to detail these guys put into their work in top notch bar none!
Tamika Jones
15:38 16 Sep 20
The last thing you want to come home to from a stay-cation is a flooded house... What was supposed to be a relaxing weekend turned into a nightmare when a kitchen sink leaked soaking my kitchen and living room. I called IRP and Dave the manager came promptly, he accessed the situation and set equipment. Colton and Jose were next on the job and showed up and showed out! They didn’t waste any time getting the job done! They were professional and friendly and talked me through every step, making the process run so smoothly. It’s nice to know there are still genuine people in this world. I would recommend IRP time and time again. I am so thankful for this company for going above and beyond to reach my expectations.
David Beatty
00:57 26 Aug 20
We used IRP for a bathroom remodel in our home. We consulted with 3-4 other contractors before selecting IRP, attention to detail and professionalism were the main reasons.From our first meeting with Mike and Brent we realized they were going to be the best fit for us. The down to the penny proposal they created was far more complete than any other proposal we had received.From start to finish every employee was always on time, very professional and thorough. Derek did a great job with all of the tile work, Erin and Tony handled so many different aspects of the job like it was their own home.The job was on budget, on time and done exactly as we had hoped. We look forward to working with IRP in the future and would highly recommend them.
Sarah Webre
23:56 17 Aug 19
We love our bathroom remodel completed by IRP. Everyone there is polite, courteous, honest, and hard working. We highly recommend IRP. We will be sure to use them again on our next project.
Amy Bergman
16:04 16 Jan 18
IRP made my dream kitchen come to life from big picture down to every little detail. It started when I woke up on a Saturday morning with a flood in my kitchen and what started out as a nightmare ended with the kitchen and first floor remodel of my dreams thanks to IRP, Mike and his entire crew. From the moment I spoke to him on the phone for the first time, to the very last day of my job being finished, and the several times he’s checked up on me since that day; every contact with Mike or member of his crew has been professional, courteous, and incredibly knowledgeable. He worked with me, he assisted with my insurance, as well as staying within my out-of-pocket budget. He solves problems quickly and efficiently. I have full confidence in every piece of work that was done and every vendor or subcontractor that was used for different part of my remodel. I would highly recommend this company for any work you may need done.
SAEID ZAMANI
18:04 08 Dec 17
My wife and I had a pipe burst underneath our living room slab. After finding that the pipe belonged to our upstairs neighbors unit, we were now dealing with a flooded unit and a very uncooperative insurance adjuster. Not knowing where to turn to since our insurance company refused to help, our neighbor recommended we contact IRP. This was the best decision we could have made. After speaking to Mike Bartholomew and explaining our position, he immediately knew how to handle the situation. He and his team were extremely knowledgeable and took our case close to heart. He is a pleasure to speak with and always tries his best to accommodate his customers. IRP is a small business with great customer service and you have gained 2 new customers for life.
Gabriel Buhr
18:41 07 Dec 17
I really can't say enough about the thoughtful and comprehensive work produced by IRP. I have found that often a company and the work they produce is a direct reflection of management and that is certainly the case with IRP. Not only is Mike Bartholomew only of the most stand up and upfront professionals I have worked with, he also brings a top level of expertise and creativity to a number of different project types and associated repair solutions. Dealing with repairs can be a daunting experience but Mike was attentive and available throughout the process and the finished product exceeded expectations. I would recommend IRP to friends and family without hesitation.
Roger Minkle
21:20 29 Nov 17
Most recently we returned from church to discover a flood of the entire downstairs of our home. Years before, I had been absolutely satisfied in working with the owner of IRP, Michael Bartholomew. I called him immediately. In less than an hour, on a Suday afternoon, he had his team at my home with all of the necessary equipment to evacuate the water, and begin the restoration process. Working with my insurance company, IRP got everything back to normal. Don't take a chance with an ordinary general contractor! You need a very specialized team that restores properties after any kind of major damage to your home. I wish I could give IRP a 6 STAR Review. Dr. Roger Minkle
Jayson Yoss
16:52 27 Oct 17
I love working with a vendor who has a lot of integrity like Mike. Too often we been overcharged for work or given estimates that are out of control. You definitely won't find that with Mike and his team at independent restoration professionals.
Sylvia St. Martin
22:27 23 Oct 17
Hard working professionals who won't stop at anything to get the job done with the highest standard of quality and customer satisfaction! Mike Bartholomew and Team are always my #1 pick!
Roy True
20:37 18 Oct 17
We operate a Property Management company in North County San Diego overseeing hundreds of homes. In our business we have worked with a number of restoration professionals. Mike Bartholomew is by far the most Professional and Reliable. He is always available and extremely knowledgeable in his field. If you have an issue call Mike and IRP first!
Brad Seaman
19:42 18 Oct 17
Mike and his team at IRP are incredible. In the past, I have had to deal with so many Restoration Companies that take advantage of homeowners in bad situations. What I love about Mike is that he is honest, trustworthy, and will tell you like it is. We have now used him on three different occasions. In one of the instances, he was able to guide the homeowner without overcharging them just to step in.We are so happy to have found IRP and looking forward to calling them first in our next crisis! Thanks for all that you do Mike!
